Compassion, Innovation & Excellence

Why HealthPoint?



HealthPoint Family Care is a nonprofit healthcare organization dedicated to patient wellness. HealthPoint provides adult and pediatric medical, dental, mental health, substance abuse treatment, obstetrics and gynecology and vision services. We offer walk ins, same day appointments, evening and weekend hours for the convenience of our patients. With locations in Northern and Central Kentucky, we provide easy access to the Northern Kentucky/ Cincinnati and Lexington regions.

HealthPoint Family Care’s vision is a community where everyone has access to quality, affordable health care. HealthPoint’s mission is to be the best provider of health services through compassion, innovation and excellence.

HealthPoint is a Patient-Centered Medical Home (PCMH) Recognized Practice.              PCMH certified

We are dedicated to coordinating care for our patients across services they receive within and outside of HealthPoint. We engage in a team approach to care for the wellness of our patients, rather than only treating specific symptoms or conditions. Our providers act as the leader of your wellness team and work in conjunction with you, your family and other outside providers providing care to you.

HealthPoint Family Care is committed to delivering the best care services possible. Learn more about HealthPoint Quality.

In addition to our primary services, HealthPoint offers many programs to supplement the care of our patients.

  • Prescription Drug Programs helps qualified patients obtain prescriptions at reduced costs through participating pharmacies or free prescription drugs through pharmaceutical company programs.
  • Reach Out and Read is a literacy program in age appropriate books are given for free to children and teens.

Many of our special programs are funded through grants, donations, and fundraising events.  Learn more about how you can support these special programs.

Additionally, we can be reached in multiple languages. Learn more here.

Board of Directors

As a nonprofit organization, HealthPoint Family Care is governed by a board of directors. Board members are volunteers who live and work in the areas HealthPoint services. The board sets policy and oversees the operations of HealthPoint. More than half of HealthPoint’s Board members are patients of HealthPoint Family Care.

Chair: Robert E. Smith, Retired from Fastemp Glass Co.
Treasurer/Vice Chair: Mark Palazzo, Huntington Bank
Secretary: Kim Dinsey-Reed, Northern Kentucky University
Noel Harilson, Kentucky Primary Care Association
Dennis Fabiani, Retired from Schneider Electric/Square D
Mary Hernandez, Retired from Banking
Scott Malof, Malof & Associates CPAs
Bob Schrichte, AnyWeather Heating and Air
Robin Feltner, Northern Kentucky Health Department
Wilma Anthony, Retired from Cincinnati Children’s Hospital
Angela Brandford, Beam Suntory

Administrative Staff

Sally Jordan, Chief Executive Officer
David Lowe, MD, Chief Medical Officer
Pam Smallwood, Chief Operations Officer
Leslie Lawson, Chief Financial Officer
Katie Pursifull, Chief Human Resource and Compliance Officer


HealthPoint Family Care is a “Federally Qualified Health Center.” (FQHC) We receive a federal grant from the Bureau of Primary Health Care so that we may provide discounts to low income and uninsured patients. As an FQHC HealthPoint must meet performance and accountability requirements in our administrative, clinical and financial operations.

HealthPoint Family Care is a Health Center Program grantee under 42 U.S.C. 254b, and an FTCA-deemed Public Health Service employee under 42 U.S.C. 233.
HealthPoint serves all patients equally, without regard to race, color, national origin, religion, age, disability, an individual’s sex, sexual orientation, gender identity, or any other protected characteristic.