1. What medical services are available at HealthPoint?
We are a primary-care medical and dental practice. Our physicians are specialists in family practice, pediatrics, internal medicine, gynecology, obstetrics, dentistry and podiatry. We also employ nurse practitioners.

Top

2. Where is HealthPoint?
We have seven medical offices:

Bellevue Medical Office

103 Landmark Drive
Bellevue, KY 41073
859-655-6100

Bracken County Medical Office

1551 Augusta Chatham Road
Augusta, KY 41002
859-655-6100

Covington Medical Office

1132 Greenup Street
Covington, KY 41011
859-655-6100 for all appointments:
Medical, OB-GYN, Prenatal, Dental

Dixie Pike Medical Office
1100 Pike Street
Covington, KY 41011
859-655-6100

Scott Street Medical Office

1001 Scott Street

Covington, KY 41011

859-655-6100

Latonia Medical Office

4341 Winston Avenue

Latonia, KY 41015

859-655-6100

Top

3. When are HealthPoint centers open?
Bellevue Medical Office-
Monday, Tuesday & Wednesday

8:30 am - 7:30 pm

Thursday & Friday

8:30 am - 5:00 pm

Saturday

9:00 am - 12:00 pm

Bracken Medical Office-
Monday - 8 a.m. to 6 p.m.
Tuesday - 8 a.m. to 5 p.m.
Wednesday - 8 a.m. to 6 p.m.
Thursday - 8 a.m. to 5 p.m.
Friday - 8 a.m. to 5 p.m.
Saturday - 8:30 a.m. to 12:30 p.m.

Covington Medical Office-
Monday - 8:30 a.m. to 7 p.m.
Tuesday - 8:30 a.m. to 7 p.m.
Wednesday - 8:30 a.m. to 7 p.m.
Thursday - 8:30 a.m. to 5 p.m.
Friday - 8:30 a.m. to 5 p.m.

Dixie Pike Medical Office
Monday - 8:30 a.m. to 7 p.m.
Tuesday - 8:30 a.m. to 7 p.m.
Wednesday - 8:30 a.m. to 7 p.m.
Thursday - 8:30 a.m. to 5 p.m.
Friday - 8:30 a.m. to 5 p.m.
Saturday - 9 a.m. to 12 p.m.

Scott Street Medical Office

Monday - 8:30 a.m. to 7 p.m.
Tuesday - 8:30 a.m. to 5 p.m.
Wednesday - 8:30 a.m. to 7 p.m.
Thursday - 8:30 a.m. to 5 p.m.
Friday - 8:30 a.m. to 5 p.m.
Saturday - 9 a.m. to 12 p.m.

Latonia Medical Office

Monday - 8:30 a.m. to 5 p.m.

Tuesday - 8:30 a.m. to 12:00 p.m.

Wednesday - 8:30 a.m. to 12:00 p.m.

Thursday - 8:30 a.m. to 12:00 p.m.

Friday - 8:30 a.m. to 5:00 p.m.

Top

4. How do I make an appointment?
HealthPoint has central appointment scheduling for the Bellevue, Covington, Dixie Pike, Latonia and Scott Street locations; call 859-655-6100.

There is time reserved each day for

same-day appointments if you need to see a medical provider immediately.

Bellevue Medical Office
103 Landmark Drive
Bellevue, KY 41073
859-655-6100

Bracken County Medical Office
1551 Augusta Chatham Road
Augusta, KY 41002
859-655-6100

Covington Medical Office
1132 Greenup Street
Covington, KY 41011
Call 859-655-6100 for all appointments:
Medical, OB-GYN, Prenatal, Dental

Dixie Pike Medical Office

1100 Pike Street
Covington, KY 41011
859-655-6100

Scott Street Medical Office

1001 Scott Street

Covington, KY 41011

859-655-6100

Latonia Medical Office

4341 Winston Avenue

Latonia, KY 41015

859-655-6100

Top

5. Are HealthPoint physicians board-certified?
HealthPoint Family Care's physicians and nurse practitioners are all licensed by the State of Kentucky.

Each HealthPoint physician is board-certified, which means he or she must pass an exam in their special area of expertise. HealthPoint physician specialties are family practice, pediatrics, internal medicine, obstetrics and gynecology, dentistry and podiatry.

Top

6. Is HealthPoint certified by an outside review agency?
Every three years, HealthPoint undergoes a Primary Care Effectiveness Review by the federal Bureau of Primary Health Care. Examiners visit each HealthPoint medical facility to make sure we are following excellent medical practices and providing the highest quality of care to our patients.

Top

7. What if I have to go to the hospital?
HealthPoint patients are welcomed at St. Elizabeth Medical Center, St. Luke West and St. Luke East hospitals, and Cincinnati Children's Hospital.

HealthPoint utilizes hospitalists to follow the care of our patients at St. Elizabeth and St. Luke. Our physicians follow patients at Children's Hospital.

Patients must make their own financial or insurance arrangements with medical specialists, surgeons and hospitals.

Top

8. Do I qualify for help paying my medical bills?
If you have no health insurance, you may qualify for discounted fees based on income and family size. For example, we charge only $30-$40 for office visits if your annual income is:

  • Under $20,799 for 1-person household
  • Under $27,999 for 2-person household
  • Under $35,199 for 3-person household
  • Under $42,399 for 4-person household

If you would like to have your financial situation evaluated for the discount plan, we will interview you during your first visit to the center. Please bring with you the following for all adults in your household:

  • Income Tax Forms or W-2 Forms
  • Two most recent paycheck stubs
  • Most recent rent receipt

If you have Medicare, HealthPoint does NOT charge the $100 yearly Medicare deductible to any patient.

Your 20% co-pay for office visits is NOT charged if your annual income is:

  • Under $20,799 for 1-person household
  • Under $27,999 for 2-person household
  • Under $35,199 for 3-person household
  • Under $42,399 for 4-person household
  • Under $49,599 for 5-person household

If you have Medicaid, we welcome patients with medical cards and children covered by KCHIP.

If you have insurance, we take most major health insurance plans, including Aetna Golden Medicare, Anthem Kentucky and Anthem Ohio, ChoiceCare, Humana, United, Prudential and Cigna.

If you have questions about our payment options, call HealthPoint Family Care at

859-655-6100 ext. 6405.

Top

9. What health insurance plans does HealthPoint accept?
We take nearly all medical insurance plans, including Humana, ChoiceCare, Anthem, UnitedHealthcare, Aetna, United Medical Resources, Great West, TRICARE, Prudential, Cigna, Health Alliance, J.F. Molloy.

We do not accept Anthem Senior HMO 100 Series.

We accept Medicaid and Medicare.

Dental insurance plans accepted at HealthPoint include MetLife, Delta Dental, Humana, ChoiceCare and Anthem.

For more information, call HealthPoint Family Care at 859-655-6100 ext. 6405.

Top

10. What dental insurance does HealthPoint accept?
Dental insurance plans accepted at HealthPoint include MetLife, Delta Dental, Humana, ChoiceCare and Anthem.

For more information, call HealthPoint Family Care at 859-655-6100 ext. 6144.

Top

 
©2003 HealthPoint Family Care. All Rights Reserved. Patient's Bill of Rights. Privacy Statement/Terms of Use.